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Good time for all,
I have vista operating system,and i set "software" type "basic RCU " , but when i make download the dialog box "Download appear , but sttil" weating devics... " , can help me
(2008-11-25 20:05:27)
回复：(It's been replied. Refer to above message.)
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Good time for all,
I have vista operating system,and i set "software" type "basic RCU " , but when i make download the dialog box "Download appear , but sttil" weating devics... " , can help me
(2008-11-27 0:34:58)
回复：Dear Zead,
You can contact the local distributor who provided you the products. It will be easier for you to get the answers.
To get answer from us directly, pls email us TECK@ROBOTPLAYER.COM? And tell us following information: product number, purchase date, software version, and description of the problem you've met.
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Thank for {allah} and you , i get the solution ; it was that only change "com1" to "com3" from (device manager) can you explain pls ? .. thank you again
(2008-11-28 5:49:08)
回复：Dear Zead,
Nice to know problem settled. USB download cable asks for a virtual com port, in your case it's com3. :) In using the USB cable, pls make sure this com3 isn't taken by other device.
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Hello dear ,
Can you give me address and tel number of my distributor (at Saudi Arabia)?
(2008-11-29 18:59:36)
回复：For the detail data, could you send us an email? Teck@robotplayer.com
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Good time;
I am useing program of robot basicRCU , any problem to use it for X-RCU ? .thanks.
(2009-12-11 2:28:12)
回复：Dear Zead,
If you program by using basic RCU, and then change the RCU into X-RCU, you can apply the program by following steps:
1. change the RCU type to be "XRCU".
2. compile the program.
Should work now. If fail, pls email us directly to Teck@roboexp.com. Pictures of the problem will help the problem shooting.
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