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I would like to get an English copy of the IC data sheet for the Robotic Dog. Im having issues with stability of the unit. Thank You
Reply:
Dear Rich, Are you an engineer? You can find the IC model at the product.
Your robot dog is not stable? Pls contact us at Teck@robotplayer.com, and give description of the problem. Photo and invoice will help the problem shooting too. Awaiting your contact!
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Sorry but can your motor drivers control other brand motors?
Reply:
Dear Bob, Thanks for your support to JoinMax! As long as the specifications all match, motors can be controlled by JoinMax motor driver. But to ensure safer usage, it's suggested to use same brand products. JoinMax not only gets various motor driver, there are many kinds of motors too. If you need any help, contact us at Teck@robotplayer.com, tell your purpose, and proper items will be recommended for you!
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I have the X1RCU But I can't seem to use separate flame sensors it keeps giving me random numbers even with the example program is there a firmware upgrade or something to fix this? Please Reply ASAP thanx :)
Reply:
Dear Bob, The X1RCU can control flame sensor. What does "random numbers" mean? Could you pls descrip it more? Better with pictures. We await your email at Teck@robotplayer.com. Meanwhile, you can turn to your local distributor who sold the item to you, who will provide you local service.
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Hello I'm Kah Khang, I've entered my email into the message field already, thanks alot for your prompt reply! :)
Reply:
Dear Kah Khang, Thanks. The solution is being prepared. Email is sent to you, pls get those material prepared beforehand.
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Hello from Singapore! I am participating in Robocup 2010 with an RCU-based robot. I've recently purchased a be-1723 IR seeker sensor, and I'm having difficulty trying to configure it to sense the pulse modulated signals which the IR ball this year is emitting, unlike the previous years where the IR ball is emmitting a constant pulse. I would like to ask if there is anyway to configure the Roboexp program so that I can take the readings of the ball more accurately, and whether there is an inherent function in the sensor itself to allow it to filter other signals and only take the signal at 1200Hz (which is the frequency of the IR signal the ball is emmitting). I would really appreciate if I can have a reply as soon as possible, since the Robocup competition is quite near. Thank you!
Reply:
Dear Kah Khang, Thanks for your support to JoinMax, and the valuable feedback. Could you leave your email? Relative solution probably come out in couple of days, which will be sent to you asap.
The BE-1723 is not for sensing the new mode.
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